How to Fix Black Myth Wukong Blue Screen (BSOD) Issue

Roxanne updated on Sep 23, 2024 to Computer Instruction | How-to Articles

Many players reported encountering the Blue Screen error and crash on startup while playing Black Myth Wukong. This post will guide you through troubleshooting the Black Myth Wukong Blue Screen (BSOD) Issue.

With the recent release of Black Myth: Wukong, many players have been excited to dive into this highly anticipated title. However, many users are encountering frustrating technical issues, particularly related to blue screens and crashes during gameplay. EaseUS explores the common causes of these problems and offers potential solutions for players experiencing blue screens while trying to play Black Myth: Wukong.

How to Fix Black: Myth Wukong Blue Screen Error - 10 Fixes

  1. Fix 1. Check the System Requirements
  2. Fix 2. Update Graphics Drivers
  3. Fix 3. Run BSOD Repair Tool
  4. Fix 4. Verify the Game Files
  5. Fix 5. Run the Game in Compatibility Mode
  6. Fix 6. Force Black Myth Wukong to Run DirectX 11
  7. Fix 7. Delete the Shader Cache Files
  8. Fix 8. Lower the Graphic Settings
  9. Fix 9. Check Antivirus and Firewall Settings
  10. Fix 10. Reinstall Black Myth Wukong

To address blue screen issues in Black Myth: Wukong, players can try the following troubleshooting steps:

Fix 1. Check the System Requirements

Checking the system requirements before playing Black Myth: Wukong is essential to ensure that your PC can run the game smoothly and avoid potential crashes or performance issues. By verifying that your hardware meets or exceeds the minimum specifications, you can enhance your gaming experience and fully enjoy the game's stunning visuals and gameplay mechanics:

 

Minimum System Requirements

Recommended System Requirements

OS

Windows 10 64-bit

Windows 10 64-bit (up to Windows 11)
Processor Intel Core i5-8400 / AMD Ryzen 5 1600 Intel Core i7-9700 / AMD Ryzen 5 5500
Memory 16 GB RAM 16 GB RAM
Graphics Card NVIDIA GeForce GTX 1060 (6GB) / AMD Radeon RX 580 (8GB) NVIDIA GeForce RTX 2060 / AMD Radeon RX 5700 XT / Intel Arc A750
DirectX Version 11 Version 12
Storage 130 GB available space (HDD supported) 130 GB available space (SSD required)

Additional Notes:

  • The game is built on Unreal Engine 5, which may require higher specifications for optimal performance.
  • Ensure that your graphics drivers are current to avoid compatibility issues.

The following post covers more important information you may be interested in:

Black Myth: Wukong PC System Requirements | Can You Run It?

This post contains all the information you need to know about Black Myth: Wukong, including PC system requirements, release date, and disk space free-up tips.

Fix 2. Update Graphics Drivers

Outdated or incompatible graphics drivers can lead to the Blue screen of death error in graphically intensive games like Black Myth: Wukong. Updating these drivers to their latest versions can help resolve the crashing issue in Black Myth: Wukong. Ensure that your graphics drivers are up to date. Visit the manufacturer's website (NVIDIA, AMD, or Intel) to download the latest drivers.

Step 1. Right-click the "Start" menu icon on your Windows computer to open "Device Manager" from the Power menu. Locate the "Display Adapters" category and click on it to locate the driver for your graphics card.

Step 2. Once you have the desired driver in view, right-click it and choose the "Update Driver" option. Select "Search automatically for drivers" to exit Device Manager and obtain the most recent Windows driver version.

For beginners, we recommend another ease-to-use driver update tool:

Step 1. Install and launch EaseUS DriverHandy. Click "Scan."

Step 2. Locate the outdated graphic drivers and choose "Update."

Fix 3. Run BSOD Repair Tool

EaseUS Partition Master Professional is a reliable software designed to address various issues, including the notorious Blue Screen of Death (BSOD) errors on Windows PCs. This comprehensive tool offers a range of features that can help optimize your system's performance and resolve critical disk-related problems.

If your computer is unbootable now, start with Step 1 here. If it's bootable, move to Step 3 and start the process.

Step 1. Prepare a new PC and create a bootable media with EaseUS Partition Master

  • On a new computer, connect an empty USB to your PC.
  • Install and launch EaseUS Partition Master, go to the Bootable Media section, select "Create bootable media" and click "Next".
  • Select the empty USB or external disk as target disk to create the bootable media for creating a Blue Screen error check tool.

Step 2. Boot PC from EaseUS bootable USB

Then, connect the bootable USB to your PC with Blue screen error, and reboot PC from the USB by configuring it as a boot drive. The process is: restart PC, press F2/F8/F11/Del key to enter BIOS, go to boot menu and configure the USB as boot drive, save changes and restart the PC.

Step 3. Enable EaseUS Partition Master with its Boot Repair feature, and open "Blue Screen" tool.

When EaseUS Partition Master launches, go to the Toolkit section and click "Boot Repair".

Then, click "Blue Screen" and click the listed Blue Screen error to check it's details. Or, you can type in a specific blue screen code or description to find the respective answer for fixing it.

Step 4. Fix blue screen error

  • Now, you can follow the solution guide to get rid of the respective BSOD or blue screen issue from your PC.
  • If it doesn't work, you can also click the "Live Chat" button to request a remote assistance for fixing this issue with the help of EaseUS tech support team.

This tool can also be applied to the scenarios below:

Fix 4. Verify the Game Files

The crashing issue in Black Myth: Wukong may stem from missing or corrupted game files. Verifying the integrity of the game files is a straightforward method to identify problems within the game's installation. This process can also automatically replace any damaged or missing files, helping to fix crashes and enhance overall performance. 

For Steam users, follow the steps below:

Step 1. Open Steam and right-click on Black Myth: Wukong in your Steam library.

Step 2. Select Properties and go to the Local Files tab.

Step 3. Click on Verify Integrity of Game Files.

Fix 5. Run the Game in Compatibility Mode

Running Black Myth: Wukong in compatibility mode can help resolve issues related to performance and stability by allowing the game to operate as if it were on an earlier version of Windows, which may be better suited for its requirements:

Step 1. Navigate to the game's installation folder.

Step 2.  Right-click the game executable and select Properties.

Step 3. Under the Compatibility tab, enable compatibility mode and select an earlier version of Windows (e.g., Windows 7 or 8).

Step 4. Check the option to run the program as an administrator.

Fix 6. Force Black Myth Wukong to Run DirectX 11

Players can force the game to run on DirectX 11, which may resolve some blue screen issues:

Step 1. Open Steam and go to your library.

Step 2. Right-click on Black Myth: Wukong and select Properties.

Step 3. In the Launch Options field, type -dx11 and close the window.

Fix 7. Delete the Shader Cache Files

Black Myth: Wukong performs a shader compilation process when you first launch the game, which takes about 15-25 minutes, depending on your hardware specs. The compiled shader data is stored in a file, but this file can get corrupted or store corrupted data due to interference from other programs on your system.

To fix the "Black Myth: Wukong crashes during shader compilation" issue, particularly the "Video Memory Out" and "Insufficient Video RAM" errors, you can delete the shader cache file and restart the compilation process

Step 1. Press the Windows + R keys simultaneously to launch the Run dialogue box. Type %localappdata% and select "OK."

Step 2. Next, select Saved under b1. A file with a long name made up of letters and digits can be found. Locate and right-click ushaderprecache to choose "Delete." 

Step 3. Launch Black Myth: Wukong to see if the problem has been resolved.

Fix 8. Lower the Graphic Settings

If you have a lower-end system with limited VRAM (6GB or less), setting the Texture Quality to Medium or Low is advisable. Lowering the graphics settings can help reduce the strain on your hardware and prevent crashes. Disabling features like Frame Generation may also improve stability. This adjustment may help resolve the "Black Myth: Wukong" blue screen error. 

Fix 9. Check Antivirus and Firewall Settings

Sometimes, antivirus software can mistakenly block the game, leading to crashes. Add the game to the exceptions list in your antivirus and Windows Firewall settings. Here are the steps to add Wukong to the whitelist:

Step 1. Go to Control Panel > System and Security > Windows Defender Firewall.

Step 2. Click on "Allow an app or feature through Windows Defender Firewall."

Step 3. If Black Myth: Wukong is not listed, click on "Allow another app..." and browse to the game's executable file.

Step 4. Once you locate the file, click "Add" and ensure both the "Private" and "Public" checkboxes are checked next to the game.

Step 5. Click "OK" to confirm your settings and exit the firewall settings.

Fix 10. Reinstall Black Myth Wukong

If the "Black Myth: Wukong blue screen" problem is not resolved after trying other fixes, reinstalling the game is the final solution. This will resolve any crashing and performance problems with Black Myth: Wukong. To uninstall the game, go to the Control Panel and select the uninstall option. Then, launch Steam, navigate to your game library, and download and install Black Myth: Wukong again.

That's all about the solutions to the BSOD issue on the Black Myth: Wukong. You can share these tips with more players online:

 

Common Causes of Blue Screen Crashes in Black: Myth Wukong

✂️Incompatible Hardware: One primary reason for blue screen crashes is running the game on hardware that does not meet the minimum specifications. Players should ensure their systems have the necessary components to run the game smoothly.

🎞️Outdated Drivers: Many users have reported that outdated or incompatible graphics drivers, especially on AMD graphics cards, can lead to crashes and display issues. Keeping drivers updated is crucial for optimal performance.

🥊DirectX Issues: Black Myth: Wukong may not function correctly with certain versions of DirectX, leading to instability and crashes. Ensuring that the game runs on the correct DirectX version can help mitigate these issues.

🥎Shader Compilation Problems: Some players experience freezes or blue screens during shader compilation, which can be lengthy. Patience is essential, but restarting may be necessary if the game fails to progress.

Users can also check the step-by-step tutorial video about how to repair the blue screen error while playing Wukong on the PC:

Conclusion

While Black Myth: Wukong has garnered positive reviews and excitement from players, technical issues like blue screens and crashes can hinder the gaming experience. By following the troubleshooting steps outlined above, players can address these issues and enjoy the game as intended. As the developers release updates and patches, players must stay informed about any fixes that may improve stability and performance.

FAQs of Black Myth Wukong Blue Screen (BSOD) Issue

Follow this FAQ part to explore more new information related to the Black Myth Wukong Blue Screen (BSOD) Issue:

1. Why Black Myth: Wukong shows a black screen, not starting, freezing?

A black screen can occur for several reasons, including:

  • Outdated Graphics Drivers: Many players have reported that outdated or incompatible graphics drivers lead to black screens and crashes.
  • Hardware Incompatibility: Running the game on hardware not meeting the minimum specifications can also cause issues.
  • Shader Compilation: The game may freeze during shader compilation, which can take time and lead to a black screen if not handled properly.

2. How do I fix Black Myth: Wukong Benchmark Tool crashing or not working?

Players experiencing crashes with the Black Myth: Wukong Benchmark Tool can try the following solutions:

  • Repeated Attempts: Sometimes, simply trying to launch the tool multiple times can lead to success.
  • Compatibility Mode: Like the game, navigate to the tool’s installation folder, enable compatibility mode, and run it as an administrator.
  • Update Drivers: Ensure your graphics drivers are current, which can significantly affect performance and stability.
  • Check System Requirements: Ensure your system meets the specifications for running the benchmark tool effectively.

3. How do I fix Black Myth: Wukong is stuck on a black screen?

Considering that the black and blue screen issues on Black Myth: Wukong have similar causes, you can try the methods mentioned in this comprehensive tutorial.