How to Fix My HP Restarted Itself and Stuff Is Missing

Hey, today, when I turned my laptop on, a message told me to log out of my account, or my work in progress would be deleted. So, I just logged out. Then my PC started to reset itself, and when it turned back, I was logged out of anything. My background was reset, and all files in File Explorer are missing. Can we fix this?

Best Answered by

Finley· Answered on Oct 29, 2024

HP restarted itself and stuff is missing, how to fix? You may have logged into a temporary account. Now, remember not to move any files around and do not make any changes to them. Now, you first need to restart your PC four times (restart, remember, do not shut down). Each time you need to let your PC get to the Desktop before the next start, it may help. 

If you have tried this way out and you are sure your files are lost, you can recover them using the data recovery tool. EaseUS Data Recovery Wizard is a wise choice.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.8

This file recovery solution allows you to recover lost data in different situations, like restore desktop icon and files disappeared in Winodws 10. You can recover your deleted files on HP like this:

Step 1. Run EaseUS Data Recovery Wizard and choose "Select Folder" under Specify to select a location. Look for the location where your lost data is originally stored and click "OK" to start scanning.

Step 2. Search for the target folder by the file name, or use the Filter feature to find a certain file type.

Step 3. To preview the recovered files, double-click the target file. Click "Recover" and choose a new and safe location on your HP to store the recovered data.

You should resort to manual repair if you still cannot find your files. 

💡Related article: Fix Files Missing After Restarting Computer and Recover Lost Data

Use EaseUS Data Recovery Wizard to recover deleted or lost files easily and quickly.

Tutorials on how to recover lost, deleted, or formatted data from HDD, SSD, USB, SD card, or other storage media on Windows and Mac.