FaceTime Not Working on Mac | How to Fix

We have selected the four best solutions to help you resolve FaceTime not working on Mac. In this passage, we also provide the method to repair FaceTime recordings that are not working on Mac. Keep reading to learn more!

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If FaceTime is not working on your Mac, there can be several reasons for this issue. You may mistakenly disable FaceTime on your Mac, the Mac camera may be physically damaged, there may be a poor internet connection, or you may have unintentionally blocked someone.

To resolve the FaceTime issues on Mac, you can apply various solutions. We have also mentioned bonus tips for FaceTime users in this passage. If the FaceTime recordings are not working on Mac, you can apply EaseUS Fixo Video Repair to solve the problem.

Method 1. Fix FaceTime Not Working on Mac by Check WIFI Connection

An internet connection is essential when using FaceTime on a Mac; an unstable connection will cause the camera to not work. You can quickly check the Wi-Fi status from the macOS menu bar. Make sure the Wi-Fi button is toggled on.

check WiFi condition from menu bar

You can also check the Wi-Fi condition in System Settings:

Step 1. Click the Apple icon from the menu bar and choose "System Settings"

Step 2. When the System Settings window is open, click "Wi-Fi".

Step 3. Check the Wi-Fi connection. Turn on the Wi-Fi if it's disabled.

check WiFi settings in System Settings

If the Wi-Fi button is turned on but can't reach the internet, checking your router instead might help.

Method 2. Solve FaceTime for Mac Not Working by Re-enabling FaceTime

Sometimes, a fresh restart will bring the application back to normal; you can try to relaunch the FaceTime application on your Mac or restart your Mac. If the restart operations are not helpful, you should try to re-enable FaceTime on Mac to make it work again.

Step 1. Open FaceTime settings on your Mac.

Step 2. Click the General tab and recheck the "Enable this account" checkbox.

Step 3. Or you can sign out the Apple ID and log in again.

enable this account

This method should be the most effective if FaceTime goes wrong on your Mac. Remember to check that you have logged in with the correct Apple ID.

Don't hesitate to share this passage and all the methods on social media to help more FaceTime users solve their problems on a Mac.

 

Method 3. Resolve Mac FaceTime Issues by Checking the Date & Time

Have you ever checked the Data & Time settings on your Mac? The wrong time settings can also lead to FaceTime errors on the Mac.

Check the following guide to set the time and date automatically and quickly solve the FaceTime troubles.

Step 1. Open System Settings on the Mac by clicking the Apple icon.

Step 2. Click "General" and choose "Date & Time".

choose Date & Time

Step 3. Turn on the buttons "Set time and date automatically" and "Set time zone automatically using your current location".

Set time and date automatically

Method 4. Fix Not Working FaceTime on Mac by Updating macOS

If the recommended methods are not working, fix your FaceTime on Mac. You should check whether the Apple server status is normal or not.

FaceTime is an application that is installed by default on your macOS, so it will be helpful to upgrade macOS to the latest version to resolve the question, "Why is my FaceTime not working on my Mac?"

Step 1. Locate System Settings > General > Software Update.

Software Update

Step 2. You'll see available macOS updates, and you can click "Update Now" to upgrade macOS and FaceTime.

update your macOS now

Bonus Tip: Repair Not Working FaceTime Recordings with Repair Software

If the problem is not that the FaceTime application is not working on a Mac but that the FaceTime video recordings cannot work or open on your Mac, you may encounter file corruption.

How do you repair corrupted FaceTime recordings on a Mac? We recommend EaseUS Fixo Video Repair; it's one of the handiest video repair tools that can work on a Mac.

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With this user-friendly video fixer, you can easily solve video issues like videos not playing on Mac, FaceTime recordings lagging, videos having no sound, etc.

Whether you want to repair downloaded videos or Mac screen recordings, you can get help from EaseUS video repair software easily. The repair process won't be long, and you can check the following guide to fix the damaged FaceTime videos on Mac:

Step 1. Launch EaseUS Fixo on Mac

Download EaseUS Fixo on your Mac and launch it. Click "Video Repair" on the left and click "Add Video" to upload your corrupted MP4/MOV/MKV/3GP video files.

Launch EaseUS Fixo on Mac

Step 2. Select the corrupted video and start repair

Select a targeted video and click the "Repair" button to start the single video repairing process. If you want to repair all the videos, select them all and click "Repair All".

Select the corrupted video and start repair

Step 3. View and save the fixed videos

Wait a few minutes, and the corrupted videos will be repaired. The time you wait depends on how corrupted your videos are. Then click the "View Repaired" to preview the videos. To save the fixed video, hit the "Save" button. Keeping multiple videos is okay. Just choose "Save All" to complete.

View and save the fixed videos

Step 4. Run the advanced video repair process

If the quick repair doesn't work, try the advanced repair mode. Choose "Advanced Repair" to start the process. After uploading an example video, select "Confirm".

Run the advanced video repair process

Step 5. View and save the video repaired in advance mode

A window of detailed information about the corruption and sample videos will pop up. Click "Repair Now" to start the process. When the repair is complete, you can view the fixed videos and click the "Save" button to keep the repaired video files on the path you want.

View and save the video repaired in advance mode

Feel free to share this video repair tool on Facebook or X!

 

Summary

If you can't find workable solutions in this article, you may need to contact Apple Support, and you can access their professional team from the official website.

By the way, some countries cannot use FaceTime, so make sure you're not on the restriction list.

FaceTime App Not Working on Mac FAQs

Check more information about the FaceTime application not working on Mac in this FAQ part:

1. Why can't I use FaceTime calls on a Mac?

If you're unable to use FaceTime calls on your Mac, you may encounter the following issues:

  • Unstable internet connection
  • Outdated FaceTime application
  • Wrong FaceTime settings
  • Wrong Apple ID
  • FaceTime disabled

2. How do I fix FaceTime not working on an iPhone?

Turning off and turning on FaceTime on your iPhone should be the most effective method; you can go to Settings > FaceTime and toggle the switch off, wait a few seconds, and then toggle it back on.

3. why can't I see myself on FaceTime on Mac?

Ensure you're using the front camera in FaceTime on Mac. You can switch between cameras during a call, and the front camera may be physically damaged if you still cannot see yourself.

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About the Author

author Dany

Dany

Dany is an editor of EaseUS who lives and works in Chengdu, China. She focuses on writing articles about data recovery on Mac devices and PCs. She is devoted to improving her writing skills and enriching her professional knowledge. Dany also enjoys reading detective novels in her spare time.

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