Instagram Video Not Playing But Audio Works on Mac

This article will introduce effective ways to fix the issue of the Instagram video not playing but audio works. If your videos are corrupted, don't worry! Download and install EaseUS Fixo Video Repair to fix corrupted video files in a minute!

Several estranged users are miffed that Instagram videos are not playing, but audio works on iPhones, iPads, Macs, etc. If you are one of them, this article will introduce effective ways to fix the issue of the Instagram video not playing but audio working on your Mac or any other Apple device. Here are five effective solutions:

1. Fix 1. Check Network Connection & Reset Your Mac Network
2. Fix 2. Restart Your Mac
3. Fix 3. Update Instagram
4. Fix 4. Clear Caches to Fix Instagram Video Not Playing
5. Fix 5. Fix Corrupted Instagram Videos Using Video Repair Tool

Why Instagram Video Not Playing? Possible Reasons

Actually, many reasons will cause the videos on Instagram not to load and can't play, such as a poor network connection, corrupted files collected in your Instagram program, outdated software, etc. Knowing the general cause will help you immensely in solving the issue of the Instagram video not playing on your Mac.

Fix 1. Check Network Connection & Reset Your Mac Network

A stable network environment is essential for playing online videos. You can determine if the "video freezes but audio continues" error on Instagram is caused by a poor network environment by switching to a different wireless network or cellular network. You can switch from Wi-Fi to cellular or from cellular data to Wi-Fi to check if the Instagram video can be played normally.

Fix 2. Restart Your Mac

Rebooting your device can quickly fix some system setup issues, which may lead to your Instagram video not playing but audio working. Go to the Apple menu and choose "Restart" to reboot your Mac.

Fix 3. Update Instagram

Outdated Instagram versions can also lead to unexplained malfunctions, including Instagram video not playing errors. Go to the App Store and check updates. Here are the steps:

• Open the App Store and type Instagram in the search box.
• Click the "Update" button if it appears.
• Wait for the latest version to be downloaded, and launch Instagram to see if its videos play normally.

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Fix 4. Clear Caches to Fix Instagram Video Not Playing

Cache and temp files accumulate and affect the performance of the Instagram app. So, try to fix the problem by clearing cache files. If Instagram videos are not playing in Chrome or another browser on your Mac, then clear your browser's cache files from its settings.

All of the above solutions are based on fixing system setup errors on your device or the Instagram app itself, but if the videos that you can't play normally are corrupted, consider the last, also the most professional solution - repair corrupted Instagram videos with a video repair tool!

Fix 5. Fix Corrupted Instagram Videos Using Video Repair Tool

EaseUS Fixo Video Repair, as one of the most powerful video repair tools, supports repair of almost all video file formats, including MP4, MOV, M2TS, MKV, MTS, 3GP, AVI, FLV, M4V, etc. No technical background is required; just follow the on-screen instructions and repair your corrupted files safely and efficiently!

Follow the steps below to repair corrupted Instagram videos that can't play but the audio works:

Step 1. Launch EaseUS Fixo on Mac

Download EaseUS Fixo on your Mac and launch it. Click "Video Repair" on the left and click "Add Video" to upload your corrupted MP4/MOV/MKV/3GP video files.

Step 2. Select the corrupted video and start repair

Select a targeted video and click the "Repair" button to start the single video repairing process. If you want to repair all the videos, select them all and click "Repair All".

Step 3. View and save the fixed videos

Wait a few minutes, and the corrupted videos will be repaired. The time you wait depends on how corrupted your videos are. Then click the "View Repaired" to preview the videos. To save the fixed video, hit the "Save" button. Keeping multiple videos is okay. Just choose "Save All" to complete.

Step 4. Run the advanced video repair process

If the quick repair doesn't work, try the advanced repair mode. Choose "Advanced Repair" to start the process. After uploading an example video, select "Confirm".

Step 5. View and save the video repaired in advance mode

A window of detailed information about the corruption and sample videos will pop up. Click "Repair Now" to start the process. When the repair is complete, you can view the fixed videos and click the "Save" button to keep the repaired video files on the path you want.

Instagram Video Not Playing But Audio Works FAQs

Here are questions people frequently ask when they face the error "Instagram video not playing but audio working"; take a look if needed!

Why are my Instagram videos not playing?

In this way, you can fix Instagram videos not playing issues caused by problematic or obsolete Instagram apps. Android: Settings > Applications > Manage Applications > Instagram > Uninstall. Once finished, download its latest version from the Google Play Store and install it again.

Can I fix corrupted videos that are not playing?

Yes, you can fix corrupted videos through EaseUS Fixo Video Repair. Follow the steps below:

1. Click "Video Repair" on the left and click "Add Video" to upload your corrupted MP4/MOV/MKV/3GP video files.
2. Select a targeted video and click the "Repair" button to start the single video repairing process.
3. Click the "View Repaired" to preview the videos. To save the fixed video, hit the "Save" button.

To Sum Up

If your Instagram videos play with a black screen and you can only hear the sounds, consider the above methods in this post: checking network connection, restarting your device, updating Instagram, clearing caches, and using EaseUS Fixo Video Repair, a professional repair tool for corrupted videos!