Troubleshoot Asus Switch Not Working

The Asus Switch is a built-in transfer tool designed to facilitate the easy migration of files, applications, and settings from one Asus device to another. This tool is particularly useful when upgrading to a new laptop or when setting up a new device. However, users may occasionally encounter issues where the Asus Switch does not function as expected. EaseUS will explore common problems associated with the Asus Switch and provide detailed troubleshooting steps to help you resolve these issues.

Common Issues with Asus Switch

Before diving into troubleshooting steps, it's essential to identify which kind of Asus Switch problem you are facing with. Here, we collect the common issues that users face with Asus Switch devices:

• Connection Problems: The most frequent issue is difficulty connecting the two devices. This can be due to network settings, firewall configurations, or software compatibility.
• Slow Transfer Speeds: Users may experience slow transfer speeds or timeouts during the data migration process, making it frustrating and inefficient.
• Inability to Select Files: Some users report that they cannot select files for transfer, with the application hanging or displaying a "connecting" message indefinitely.
• Incomplete Transfers: Occasionally, transfers may be complete with errors, resulting in missing files or applications on the new device.
• Compatibility Issues: Problems may arise if one device is running an outdated version of Windows or MyASUS.

Don't forget to share this article with more Asus users:

How to Fix Asus Switch Not Working

Now that we understand some common reasons for Asus Switch not working, let's move on to the troubleshooting steps to fix the problem.

Tip 1. Check Network Connection

A stable and reliable network connection is crucial for the Asus Switch to function correctly.

Step 1. Confirm that both your old and new Asus devices are connected to the same Wi-Fi network. If possible, use a wired connection for better stability.

Step 2. Sometimes, network issues can be resolved by simply restarting your router. Unplug it for about 30 seconds, and then plug it back in.

Step 3. VPNs and firewall settings can interfere with file transfers. Temporarily disable any VPN software and adjust your firewall settings to allow connections between devices.

Tip 2. Restart Both Devices

Sometimes, simply restarting both computers can resolve temporary glitches:

• Restart Your Old Device: Close all applications and restart the old laptop from which you transfer data.
• Restart Your New Device: Similarly, restart the new laptop where you want to transfer data.

Tip 3. Best Asus Switch Alternative

EaseUS Todo PCTrans Professional is an excellent alternative to the Asus Switch for transferring computer data. This versatile software allows users to migrate files, applications, and settings seamlessly from one Windows device to another. Unlike Asus Switch, which may have limitations in terms of data transfer capacity, EaseUS Todo PCTrans offers a more stable and comprehensive solution that supports unlimited data migration, making it ideal for users with extensive files or multiple applications.

Step 1. Set Up the Old PC

• First, install and launch EaseUS Todo PCTrans and select Data Transfer on the left panel of the main interface.

• Select "Transfer Directly" and click "Next" to continue. 

Step 2. Set Up the New PC

• Download and launch EaseUS Todo PCTrans on the new computer; select "This is New PC" and click "Next".

• Select "Transfer directly" and click "Next" to continue. 
• Select "Network" and click Next to continue. This will automatically scan the old PC. (Make sure the two PCs are connected to the same LAN.)

• Select the target PC and click Connect. Then, it will take some time to scan and analyze the data in old PC.

Step 3. Select the Files to Transfer

• Finally, on the new PC, select the Files tab, select the files you need to transfer. Then, click "Transfer" to start.

Tip 4. Check for Asus Updates

The first step in troubleshooting Asus Switch not working is to ensure that both the source and target devices have the latest software updates installed. Refer to the following steps:

Option 1. Using MyASUS:

Step 1. Open the MyASUS application by searching for it in the Windows search bar.

Step 2. Click on "System Update" within the app. MyASUS will automatically check for available updates for drivers and system software. Follow the prompts to install any updates found.

Option 2. Using Windows Update:

Step 1. Go to "Settings" > "Update & Security" > "Windows Update."

Step 2. Click on "Check for updates." Windows will search for any available system updates, including those relevant to your Asus device.

Tip 5. Clean Up Disk Space

Ensure the source and target devices have sufficient storage space to accommodate the transferred files. If either device runs low on storage, delete unnecessary files or apps to free up space. You can try to use Disk Cleanup, Recycle Bin, and delete unused apps/files as follows:

How to Free Up Disk Space on Windows [100% Works]

This post will introduce how to analyze your disk and offer effective ways to free up your computer space.

Tip 6. Contact ASUS Support

If none of these troubleshooting steps resolve your issue, consider reaching out for professional assistance. Visit the ASUS Support website for additional resources.

Conclusion

The Asus Switch is a valuable tool for transferring data between devices, but like any software, it can encounter issues that hinder its functionality. By following this comprehensive troubleshooting guide, you should be able to resolve common problems associated with Asus Switch not working effectively. From ensuring proper network connections and updating software to using alternative transfer methods like external drives or cloud services, there are multiple strategies you can employ to facilitate successful data migration.

For once-for-all solutions, we recommend you try EaseUS Todo PCTrans and enjoy a fast and stable transfer service.

FAQs of Asus Switch Not Working

Follow us into this FAQ part to explore related questions and learn more information:

1. How do I transfer data between two Asus laptops?

Transferring data between two Asus laptops can be a straightforward process, especially with the built-in tools provided by Asus. The Asus Switch feature in the MyASUS application allows users to migrate files, applications, and system settings easily. 

2. Why is my ASUS not switching on?

Possible causes of your ASUS laptop not turning on include a dead battery, a defective charger, internal hardware, a broken power button, improper BIOS settings, a damaged screen, a device that is locked in sleep mode, or corrupt external devices.

3. How can I create an external hard drive backup for my ASUS laptop?

• To create an external hard drive backup for your ASUS laptop, connect the drive, then search for "Backup settings" in Windows. Select your external drive, enable "Automatically back up my files," and configure backup options.
• You can also use MyASUS by opening the app, navigating to ASUS Switch, and selecting "Backup" to transfer files directly to the external drive. Ensure your laptop is charged and the drive has sufficient space before starting the backup process.