Apple Support 2002F - Fix It with 4 Solutions [No Data Loss]

If your Mac flashes the folder with a question mark and won't boot properly, don't panic! Follow the guide below to save your essential files first, then read on to learn how to fix this Apple Support -2002F error!

This article will introduce how to fix the "Apple Support 2002F" error when booting a Mac. The 2002F error often occurs when a Mac user factory resets or wipes his/her Mac.

A -2002F error typically indicates that your Mac is not getting the proper DNS server entries assigned by your local network's router. Basically, your Mac cannot "find" the Apple servers to get the operating system to load onto it, which could be a configuration error on your router.

If your Mac flashes the folder with a question mark and won't boot properly, don't panic! Follow the guide below to save your essential files first, then read on to learn how to fix this "Apple Support -2002F" error.

Recover Data from Unbootable Mac: Apple Support 2002F

EaseUS Data Recovery Wizard for Mac is one of the best data recovery tools that can recover stored data from an unbootable Mac. If your Mac is stuck at the error prompt "support.apple.com/mac/startup -2002F", install this powerful recovery software!

The EaseUS software can be launched in macOS Recovery Mode on a Mac without creating a bootable USB drive and downloading the installer on it. So you can run Mac data recovery in Recovery Mode when your Mac suddenly dies due to the error 2002F or other hardware issues, malware, operating system corruption, etc.

Then you need to follow the steps below to recover your stored data on an unbootable Mac with error 2002F:

Step 1. Launch EaseUS Software in Recovery Mode

Select "Utilities > Terminal" from the top menu, and enter the command sh <(curl https://d3.easeus.com/mac/boot.sh). Hit "Return". Wait for the application to open, and it will take several minutes.

Note: If the Terminal displays either "No such file or directory" or "Could not resolve host," you should verify that the command line you entered is correctly spelled, ensure your Mac has a stable internet connection, and confirm that your macOS version is not lower than macOS 10.15.

Step 2. Select the Volume on Your Mac Hard Drive

Select the volume where your lost data is stored, and click "Search for lost files". The EaseUS software will quickly locate all the recoverable data on the selected volume.

Step 3. Choose the Lost Data You Want

EaseUS software categorizes the scanned recoverable data by file type and storage path. Find the data you want by clicking "Type" or "Path" in the left panel. Then, check the boxes in front of the data you want to recover.

Step 4. Recover and Save Data on an External Disk

Click the "Recover" button, and a pop-up window will show up saying, "Please select a target location to save". Choose the external disk as the new storage location of your recovered data.

After saving your essential files, refer to the following fixes to solve the Apple Support 2002F error on your Mac!

Fix 1. Check Network Connection

When encountering a startup error, such as Mac Satrtup -3001F or -2002F, you must ensure your Mac is connected to a stable and reliable network. Hold the power button until your Mac shuts down. Then press the power button and immediately hold down Option + Command + R until the spinning globe appears to enter Internet Recovery.

If you're using Wi-Fi, try a different network than the one that leads to the error. Suppose the "support.apple.com/mac/startup" error persists; restart the router and attempt the recovery process again. Accessing Recovery Mode multiple times, as some users could bypass the error after repeated attempts.

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Fix 2. Reset NVRAM to Fix Mac Startup Error 2002F

Resetting NVRAM on your Mac can fix the error 2002F. If you own an Apple silicon Mac, you can reset NVRAM automatically when you start your Mac, so we will guide you on how to reset NVRAM on an Intel-based Mac.

Step 1. Press the power button to launch your Mac, and hold the "Command + option + P + R" keys simultaneously.

Step 2. Release the "Command + option + P + R" keys until you see the Apple logo.

Sometimes, the NVRAM resetting doesn't work; in this case, consider other fixes we mentioned in this post.

Fix 3. Reinstall from macOS Utilities in Recovery Mode

Mac Recovery Mode can help you recover your Mac system in numerous situations, and it may be workable when a Mac is stuck at the "support.apple.com/mac/startup -2002F" error.

Check out the following steps to start Mac in Recovery Mode on an Intel-based Mac:

Step 1. Click the Apple menu and choose the "Restart" option.

Step 2. Hold the "Command + R" option till you see the Apple logo. And the macOS Utilities window will appear.

To boot a Mac into Recovery Mode on an Apple Silicon Mac, press the power button until you see the startup options. Then, you can see the macOS Utilities window, choose "Reinstall macOS" and refer to the constructions to continue.

Fix.4 Create an External Bootable USB Installer to Boot Mac

In addition, you can create a macOS Sequoia bootable USB (or older macOS versions) and boot your Mac from the bootable USB installer by following the steps below:

Step 1. Press the power button and hold the "Option" button on your keyboard.

Step 2. Select "Install macOS Ventura/Sonoma" in the bootable options, which will begin the installation of macOS Ventura or Sonoma on your device.

If you are not familiar with manually creating a macOS installer with a USB, you should try a tool for help. EaseUS Data Recovery Wizard for Mac is an all-in-one tool that automatically creates a bootable installer as a free feature; download it now!

✨Step 1. Connect USB Flash Drive and Choose a macOS Version

Launch EaseUS recovery software, and choose "macOS Installer" from the Advanced Features. Insert a USB that has more than 16GB of free storage space.

• Option 1: Choose a macOS version you want to install, and a new windows will ask you to download macOS installer from App Store. After downloading the installer, click "Refresh".
• Option 2: If you have already downloaded macOS installer, choose "Add" and select the installer you have downloaded.

Finally, you can choose "Create macOS Installer" to start creating the bootable installer. You can select various macOS versions like macOS Sequoia, Sonoma, Ventura, Monterey, Big Sur, and older versions.

✨Step 2. Erase the USB and Create a macOS Installer

A notice window will appear to warn you this operation will remove everything on this USB. Make sure you have backed up data and nothing important is left on this USB, click the "Erase and create".

✨Step 3. Wait and Check How to Use macOS Installer

The software will automatically format the USB and download macOS installer files. After creating the bootable macOS installer, click the blue link on the interface to learn how to use the macOS Installer boot device to install macOS. Finally, click "Finish" to complete the whole process.

Conclusion

This article discusses how to fix the Mac startup error - Apple Support 2002F. Before all the fixing processes, you should ensure your stored data safety. So install EaseUS Data Recovery Wizard for Mac to recover stored data with clicks!